Careers - Solmar Villas

 

Job Opportunities

Travel Sales Consultant - Head Office

As a result of continued development and expansion, we now have an exciting opportunity for a Travel Consultant to join our existing successful team in Burton-Upon-Trent.

The role involves responding to customer enquiries and matching their requirements to their dream villa holiday; providing service excellence at every opportunity. There is no cold calling involved in this role.

Whilst training will be given, the ideal candidate will have recent previous experience in Travel Industry Sales, General Sales or Telesales role . Multilingual skills would be an advantage but not essential.

You'll need excellent communication and presentation skills and must have a minimum of GCSE in English and Maths at grade C or above, or equivalent. Strong Microsoft office skills would also be beneficial.

We offer a fun and positive working environment and excellent company benefits including a villa holiday credit, 30 days holiday per year; annual bonus and an OTE of £5k.

This is a Full-time, permanent role of 37.5 hours per week with some weekend work.

To apply for this role, please visit https://www.indeedjobs.com/solmar-villas/jobs/e341c6ed9335c31c4ea8 


Solmar Villas Representative - Menorca

We have an exciting opportunity for an Overseas Representative to join our busy team in Menorca. Reporting to the Overseas Service Manager, the successful candidate would be ultimately responsible to ensure the villas are compliant and meet our high standards whilst offering support to our guests there. We are looking for an experienced representative with a proven track record within the travel industry, including excellent customer service, a creative mind, the ability to multi-task and be highly organised. The majority of the villas to be looked after in this role are in the area of Arenal d’En Castell and Cala Galdana, therefore it is essential that the successful candidate lives near these resorts and is willing to travel.

Responsibilities include:

  • Providing excellent customer service at every opportunity.
  • Identifying issues and reporting them to the Management Company.
  • Effectively build relationships with suppliers.
  • Ensure villas are maintained and cleaned to a high standard at all times.
  • Support clients during their stay.
  • Complete necessary Villa quality checks and documentation.
  • Record issues and ensure swift resolution through appropriate channels.
  • Assist clients with emergency services when needed e.g. police, clinic, doctors etc.

Requirements:

  • English and Spanish speaking is essential.
  • Ability to work under pressure and meet deadlines.
  • Some out of hours calls are to be expected so a flexible approach to working hours is necessary.
  • Ambitious with the ability to think on your feet, multi-task and prioritise.
  • Knowledge of the local area and surrounding resorts that we feature.
  • Experience of relationship building.
  • Strong work ethic.
  • Commercial awareness.
  • Strong organization and administrative skills.
  • Computer literate including Microsoft office products such as Outlook, Word and Excel.
  • Capable of working alone or as part of a team.
  • You must have your own vehicle and have a full, clean driving license.

If you are interested in the role, please email your CV to sharon.niranjan@solmarvillas.com

 

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