Villa Marni, Kalkan, Dalaman

Wed 23 Aug 2023

Joanne Alexander

Superb modern villa with gorgeous views, amazing pool (although slightly noisy), incredibly spacious, pool person every day and a check-in visit from the Solmar Villas Rep. Ticked every box!

Wed 23 Aug 2023

Laura Akdeniz

Villa Marni is a beautiful villa in an excellent location. Pros: The layout of the villa is perfect for large families or groups and the 6 rooms all with en-suite are well proportioned all with beautiful views. Very easy to access the Villa with clear instructions and guidance sent before hand. Solmar Villas have been excellent to deal with and I would highly recommend using them for Villa holidays. Jenny who was our day to day contact was super helpful and responsive and nothing was too much bother for her. Thanks Jenny !! Beds were so comfy and plenty of storage in each room to put everything away! There are shops and lovely restaurants near by to walk too or you can get a taxi to the harbour for about £3. The transfer company were very friendly and helpful and our transfers were really smooth. Maintenance were very helpful and even took the bins away each day which was unexpected - thank you! Cons: We stayed for 2 weeks and didn’t get a mid week clean. I’m not sure why this didn’t happen but it would have been great to have had the Villa freshened up given the length of our stay and towels renewed. The blinds came off several times in a couple of bedrooms and the living room which my husband promptly fixed but they will certainly pop off again. The living room needs more furniture for 12 people, if you’re all in there together half are on the floor. It would have been good to have had a welcome pack or even a couple of bottles of water in the fridge, we arrived at 4am and no where to buy anything. One of the bathrooms showers sprayed water through the light fitting and leaked into the kitchen which we told Jenny about and she promptly got maintenance onto it. They said they were going to seal it but never came back. They also said not to use it so it was out of use the whole holiday which meant 2 people had to use bathrooms in other guests bedrooms. Not a massive problem but not convenient either. A couple of the showers flooded the bathrooms, either because the drains were blocked up or the angle of the floors. Had to use towels as a solution which wasn’t ideal when we didn’t get a midweek clean. The lights on the outside of the pool didn’t work so it was dark in the evening around the back of the pool area which meant we didn’t use the sofas which had the beautiful views. There were about 9 sun-beds for the villa, of which 5 broke early on when we were there. They weren’t replaced during our stay and in fact maintenance eventually took the seat parts out of them near the end of our holiday for the next guests, seemingly to fix the stitching, so we were left with 5 sun-beds and just the frames! So only 4 were useable for 11 people. This wasn’t ideal and also looked messy as the frames were left around the pool area for us to look at. Overall, we had an amazing holiday but the villa was let down by what was mentioned above. Luckily we are very amenable and just get on with things but towards the end of the holiday they were becoming pain points. I’d certainly think of going back if there was a guarantee those had been fixed/improved.

Solmar response - Thank you for leaving us a review about your recent holiday with us. While we have many thousands of happy and satisfied customers, we're sorry that you weren't completely happy with every part of your holiday. We will do our best to learn from what you've told us, and details of your feedback have been shared with the relevant teams here at Solmar Villas head office in the UK. If you would like to discuss anything in further detail with us then our Customer Relations team would love to hear from you, you can contact them at [email protected]. Thank you