Jet2 Contact Information

Pre-booking Enquiries		Pre-Travel Enquiries
Reservations Team		Villa Concierge Team
All pre-booking questions regarding the villa, facilities, extras, location etc.		Specifically for existing bookings, this team answer all queries regarding the villas, villa moves, additions and amendments to the bookings
Tel: 0800 7 999 888		Tel: 0808 302 3422
Intl Tel: 0044 128 380 8361		Intl Tel: 0044 128 380 9213
Ask a question email: [email protected]		Ask a question email: [email protected]
Opening Hours: Monday-Friday: 8am - 8pm Saturday: 9am - 4pm Sunday: 10am - 4pm Bank Holidays: 10am - 4pm		Opening Hours: Monday-Friday: 9am - 5pm Saturday: 9am - 4pm Sunday: Closed Bank Holidays: 10am - 4pm

Clients are in Resort		Returned - complaints
Local Represenatives		Customer Relations (CR)
Whilst in resort all client queries need to go directly to their local represenative. Lost property is handled by the local representative and can be reported here		Once clients have returned, if there is any feedback or issue this team will handle these. Complaints must be logged using the online form
Tel: See oversease contact sheet		Tel: 01283 372 853
Intl Tel: See oversease contact sheet		Intl Tel: +44 1283 372 852
email: See Overseas contact list		Report a problem email: [email protected]
Opening Hours: Please refer to Resort contact sheet		Opening Hours: Monday-Friday: 9am - 5pm Sunday: Closed Bank Holidays: 10am - 4pm