Skip to main content
£ GBP
EN £ GBP
FR € Euro

How can we help?

Use the menu above to find the right contact details for your query. 

For quick support, you can also message us by tapping the WhatsApp icon or visit our FAQs page.

Opening Hours

Sales

To make a new Villa booking or enquiry, or if you have booked within the last 7 days
Opening Hours

Our Standard Opening Hours are:

Monday - Friday: 8am - 8pm

Saturday & Sunday: 9am - 5pm

 

Bank Holidays, Christmas and Easter Hours may differ

Pre-Travel Concierge and In Resort Holiday Helpline

Pre-Travel Concierge is here for pre-travel enquiries or booking holiday extras

In Resort Holiday Helpline are here for any questions or assistance whilst you're in resort

Opening Hours

Our Standard Opening Hours are: 

Monday to Saturday: 8am - 6pm

Sunday: 8am - 6pm

 

Emergency Enquiries Only:

Monday to Saturday: 8pm - 8 am

Sunday: 6pm - 8am

 

Bank Holidays, Christmas and Easter Hours may differ

Payments & Refunds

To make a payment or if you have a query with your balance
Opening Hours

Monday - Friday: 9am - 5pm

Saturday: Closed

Sunday: Closed

Bank Holidays: 9am - 5pm

 

Bank Holidays, Christmas and Easter Hours may differ

I have a villa I am interested in renting out:

0044 1283 505 710 or visit our Villa Owners page

Registered Address:

Units 2 and 3, First Avenue, Centrum 100, Burton upon Trent, Staffordshire DE14 2WE

Postal Address: 

Units 2 and 3, First Avenue, Centrum 100, Burton upon Trent, Staffordshire DE14 2WE

Press Enquiries:

For all press enquiries please contact KBX PR at [email protected]