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How can we help?
Use the menu above to find the right contact details for your query.
For quick support, you can also message us by tapping the WhatsApp icon or visit our FAQs page.
Opening Hours
Sales |
| To make a new Villa booking or enquiry |
Opening HoursOur Standard Opening Hours are: Monday - Friday: 8am - 6pm Saturday & Sunday: 9am - 5pm
Through the winter and on bank Holidays, Christmas and Easter, our hours may differ |
Pre-Travel Concierge and In Resort Holiday Helpline |
Pre-Travel Concierge is here for pre-travel enquiries, booking holiday extras, or if you have booked within the last 7 days In Resort Holiday Helpline are here for any questions or assistance whilst you're in resort |
Opening HoursOur Standard Opening Hours are: Monday to Saturday: 8am - 6pm Sunday: 8am - 6pm
Emergency Enquiries Only: In the event of an emergency requiring immediate assistance, please call: 112 - European Emergency Services 911 - USA Emergency Services
For any other assistance requiring an immediate response (but not an emergency), Monday to Saturday: 6pm - 8 am Sunday: 6pm - 8am
Bank Holidays, Christmas and Easter Hours may differ |
Payments & Refunds |
| To make a payment or if you have a query with your balance |
Opening HoursMonday - Friday: 9am - 5pm Saturday: Closed Sunday: Closed Bank Holidays: 9am - 5pm
Bank Holidays, Christmas and Easter Hours may differ |
I have a villa I am interested in renting out:
0044 1283 505 710 or visit our Villa Owners page
Registered Address:
Units 2 and 3, First Avenue, Centrum 100, Burton upon Trent, Staffordshire DE14 2WE
Postal Address:
Units 2 and 3, First Avenue, Centrum 100, Burton upon Trent, Staffordshire DE14 2WE
Press Enquiries:
For all press enquiries please contact KBX PR at [email protected]